A major "big box" retailer competes in the intense retail arena. For this customer, it requires tight management of all expenses and
the ability to make smart decisions day-to-day on where to apply financial resources to maintain the brand. This includes the ongoing
management of their national maintenance program, from main site to secondary directionals.
ImageCare® is the primary sign maintenance provider, delivering on-call services on a national basis. From locations that are growing
explosively to those that are in the nation's toughest competitive markets, ImageCare gives this customer maximum ability to manage
its sign maintenance costs.
ImageCare developed a specially tailored system for quoting all outages and other needs for approval before doing the work. This
enables the customer to make decisions on what to address and when on a location-by-location, need-by-need basis. Our approach
affords each store maximum control of its monthly operating expenses, a critical factor in profitability, especially for a retailer.
ImageCare cares. Our relationship demonstrates our commitment to create the right maintenance program to meet the unique needs
of each customer. While our customized quoting system helps the customer make day-to-day decisions, other ImageCare features
enable overall management of the sign maintenance program. Features include centralized documentation with a regularly updated
photo history of each location, and comprehensive maintenance data provided on a secure extranet site.
Our customer gets what it needs: a partner to help it manage its critical signage requirements in a way that both helps it compete on
a daily basis and builds its brand for the long term.
